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Lucky Comm
Lucky Communications Corp. is a major player in the
international telephone card industry. Since its inception in 2000, Lucky
Communications has seen online customer service as the key to its strategy.
Paradux developed their web site, Click4Prepaid.com, to provide all of the
customer services needs for phone card users. Customers can purchase calling
cards, recharge their cards to add more minutes, and check their account
information. Further, resellers can track all of their customers, charges and
commissions through the online interface. The web site has allowed Lucky
Communications to expand rapidly with minimal per-customer costs. And in spite
of the telecom downturn, they have continued to prosper.
Paradux also recently completed development and deployment of a VoIP client
that allows LuckyComm customers to make PC-to-PC, PC-to-Phone and Phone-to-PC
calls. The client uses the Microsoft RTC interface and SIP for telecom
communications.
"The team at paradux is reliable and dependable. They're
always on time and they stand behind their work. Based on my experiences with
Andrew and the team at Paradux, I have no problem recommending them to anyone
looking for IT development. We started using them 8 years ago, and to this
date, there's no reason to search for another IT consulting company." -
Ruell Medina, CEO, Lucky Comm
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